I read that if you get enough bad ratings on Uber as a driver, you risk them suspending you or outright firing you. This makes me worried that my ability to make money will be in the hands of strangers. I am not sure how I feel about this if it is true. I have seen people give bad reviews for great service in restaurants for many years.
Yes, this has been in place since mid-2019. Uber will deactivate any rider with below average ratings.
I imagine you'd have to be pretty bad to get deactivated, either through unsafe driving or being rude.
You can be suspended or outright canceled all together for bad reviews. It depends on the reviews really. I think they take a lot into consideration when they completely ban you from working for them.