Can bad ratings on Uber lead to being released/fired?

I read that if you get enough bad ratings on Uber as a driver, you risk them suspending you or outright firing you. This makes me worried that my ability to make money will be in the hands of strangers. I am not sure how I feel about this if it is true. I have seen people give bad reviews for great service in restaurants for many years.

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May 3, 2020 5:49 PM

Yes, this has been in place since mid-2019. Uber will deactivate any rider with below average ratings.

I imagine you'd have to be pretty bad to get deactivated, either through unsafe driving or being rude.

May 9, 2020 10:03 PM

You can be suspended or outright canceled all together for bad reviews. It depends on the reviews really. I think they take a lot into consideration when they completely ban you from working for them.

May 18, 2020 6:32 PM