I am in the US so I am not sure what to do about this. Are you trying to see if you are covered or not? I would contact your auto insurance company and fine out!
Can you explain in a little more detail? Are you insured or not? What information are you looking for?
If you are insured, ask them your questions directly.
Have you registered your insurance? I think you have to actually register your insurance for it to show up there. I would get in touch with them directly and have them walk you through it.
Did you upload your information? I am not sure what you are having and issue with here. The question doesn't make sense to me if we are talking about the same Waybill.
Is Waybill a site or app that only functions in the US? I have never used it myself so I am not sure how it functions. Is it what is used within Uber or Lyft's app for payments?